Call Recordings: Know What You Said and When | ||
Brainstorming sessions with colleagues. Conversations with contractors. Treasured moments with family members. PhoneValet allows you to make an audio recording of all or just a part of a call. Don't worry, there is no "Big Brother". PhoneValet does not automatically record all calls. You must actively click on the "Record" button during the call.
Your call recordings are easily accessible months or even years later from PhoneValet's comprehensive call log (seen above). You can search the call log by the number dialed, caller's name, date, or length of the call. OpenBase SQL Sorts Thousands of Calls in
Seconds Call Recording Made Easy
It is often the case that only certain parts of a call are of interest for recording. For example, you may wish to pause call recording, if you have to wait on hold, or if a part of the conversation must be omitted for reasons of privacy. At any time during the call, you can pause the recording, then restart it later. When a call recording is restarted, an audio indication (a short beep tone) is always placed into the recording file — so you know later where the pause was. To comply with the requirements of many jurisdictions, PhoneValet can announce to callers whenever a call recording begins, and when it is stopped or paused. Because this is not a requirement in every jurisdiction, these announcements can be enabled and disabled in PhoneValet's preference panel. (Consult any applicable regulations in your area before making call recordings.) Automatic Gain Control for High-quality Recordings When your caller is speaking, PhoneValet boosts the volume. When you are speaking, PhoneValet decreases the volume. PhoneValet customers report that, when playing back recordings of calls, it is sometimes easier to make out a quiet caller on a bad line than it was during the live conversation! Listen to a sample recording between two parties to see automatic gain control in action. This recording has not been touched up, filtered or artificially improved in any way. |
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